Reference

Terms & Conditions for your juhi88 account

Sic Bo, Rocket Crash, Bingo and Fish Hunter sit behind one account agreement, so you know which rules apply before you join.

Account rulesDANA termsQRIS checksLocal-law access
juhi88 Terms & Conditions for your juhi88 account
CONTACT PATHS

Where to ask about terms

Term questions need a clear route, not a guess. Our service desk is available from 09:00 to 23:00 WIB through live chat, WhatsApp and email, with English for Indonesia and Bahasa Indonesia wording where needed. If you contact us from Denpasar, the same account checks apply: share your registered phone number, the device you used, and the term clause you want clarified.

Team online

Live chat

Use live chat for quick questions about account rules, login blocks or term wording before you join. We may ask for your registered phone number and the menu path you used, such as Wallet > Transaction History.

WhatsApp desk

WhatsApp suits term questions that need screenshots, such as a QRIS receipt or account message. Send only your own account record; we do not accept access requests made on behalf of another person.

Email record

Email [email protected] when you want a written answer about Terms & Conditions, data corrections or a dispute timeline. Include your account name, contact number and the date of the activity you are asking about.

ACCOUNT CARE

How policy changes are handled

We keep Terms & Conditions useful by tying them to real account actions: joining, logging in, using a wallet and requesting changes to your details.

Account data

Your name, phone number and wallet label are used to match your account to activity covered by the Terms & Conditions. If something is wrong, start at Profile > Personal Data and contact support for correction steps.

Cookie use

Cookies help us remember your login session, language choice and device pattern under the terms you accept. You can clear cookies in Android Chrome or iPhone Safari, but a fresh login check may follow.

Security checks

Password changes, one-time codes and unusual-login checks are part of the account security terms. Use Account > Security > Password if you need to update access before asking us about a blocked session.

Record retention

We keep account, wallet and session records for the period needed to manage disputes, payments and legal duties. Retention is described in the terms so you know why a past transaction may still appear.

Change requests

If your phone number, email or wallet label changes, tell us before making another withdrawal request. The Terms & Conditions allow us to verify the change so account ownership remains clear.

Term updates

When wording changes, the updated Terms & Conditions apply from the stated posting time unless a different date is written. If you disagree, contact support before continuing with account activity.

Terms questions before you join

These answers focus on the account agreement, not a broad platform description. Read them before you open an account, add a DANA, OVO, GoPay or QRIS wallet, or contact support about access. If a point affects eligibility, the same rule applies throughout this page: access depends on local law and is available only where local law permits.

You may open an account only where local law permits access and only with accurate personal details. We may ask for phone, wallet or device checks if the account record does not match the activity shown.

Incorrect details can delay wallet checks, withdrawals or support answers because the terms require us to confirm ownership. Go to Profile > Personal Data, update what you can, then contact us for anything locked.

Yes. The Terms & Conditions explain that local wallet activity may be checked against your account name, phone number and transaction record. Keep receipts until the entry appears in Wallet > Transaction History.

We may update the terms when account flow, security checks or legal duties change. The new wording is posted on this page, and continuing account activity after posting means you accept the updated version.

Cookies are part of the access terms because they help maintain sessions, remember device patterns and reduce repeat checks. If you clear them, you may need to log in again and pass a security prompt.

Send the request through live chat, WhatsApp or [email protected] with your registered phone number and the field you want corrected. We may ask for added proof before changing wallet-linked details.

Contact support before continuing with account activity. Tell us the clause, your account name and why it concerns you, so we can explain the wording and record your question against the correct account.